Service Desk

The following services are provided by the ANR IT Service Desk Staff for the College of Agriculture and Natural Resources (CANR), AgBioResearch, and MSU Extension.

To contact the ANR IT Staff, please visit the ANR IT Support Contact Page.

 

Account & Access Management

  • ANR User Account Creation
  • Access Permissions for Resources & Shared Content

Technology Consulting

  • Hardware Purchasing Quotes/Assistance
  • Facilitating Computer Repair
  • Software Purchasing Assistance

Computer & Peripheral Support

  • Printers
  • Hardware Support
    • New & Repurposed Computer Set Up
    • Desktop & Laptop Support (Mac & PC)
    • Mobile Device Management
    • Internet Connectivity Support
  • Software/Antivirus Support
    • Installation & troubleshooting
    • Antivirus
    • Two Factor Authentication
  • Classroom, Conference Room, and Lab Assistance (CANR/Department Owned Only)

Collaboration Tools

  • Office 365 (Email, Teams, SharePoint, OneDrive, etc.)
  • Storage Solutions (SharePoint, Teams, OneDrive, FileShare, Elastic Storage)
  • Video Conferencing (Zoom, Teams)
Michigan State University
  • Spartans Will.
  • © Michigan State University

MSU is an affirmative-action, equal-opportunity employer, committed to achieving excellence through a diverse workforce and inclusive culture that encourages all people to reach their full potential.

Michigan State University Extension programs and materials are open to all without regard to race, color, national origin, gender, gender identity, religion, age, height, weight, disability, political beliefs, sexual orientation, marital status, family status or veteran status. Issued in furtherance of MSU Extension work, acts of May 8 and June 30, 1914, in cooperation with the U.S. Department of Agriculture. Quentin Tyler, Director, MSU Extension, East Lansing, MI 48824. This information is for educational purposes only. Reference to commercial products or trade names does not imply endorsement by MSU Extension or bias against those not mentioned.

The 4-H Name and Emblem have special protections from Congress, protected by code 18 USC 707.

We comply with the Federal Trade Commission 1998 Children’s Online Privacy Protection Act (COPPA).